This afternoon I saw in CNN how residents in Fargo, North Dakota pulled themselves together to protect their town against rising floodwaters by piling sandbags over threatened dikes.
Knowledge management (KM) is about achieving effective group action. During crisis situations — when a common threat is publicly visible and cause-and-effect relationships are known to everyone — effective group action follows easily. In complex development contexts, effective group action can happen if there is a leader who can see (better than most people can) and lead through three kinds of complexity:
- Dynamic complexity: when causes and effects are far apart in space and time, and therefore less publicly visible;
(Source: Adam Kahane’s book “Solving Tough Problems: An Open Way of Talking, Listening and Creating New Realities,” Berrett-Koehler, 2004)This type of leader is called a bridging leader. Continue reading
Filed under: bridging knowledge divides, knowledge management | Tagged: Abraham Lincoln, bridging leadership, briding leader, complexity, dynamic complexity, expanded KM framework, Fargo, generative complexity, knowledge management, motivational factors, Obama, post-project knowledge capture, President Barack Obama, social capital, social complexity, social exclusions, team of rivals | 7 Comments »