9- Estimating the Benefit from Organizational Learning

One of the poll questions I often ask participants in my KM workshops is “Estimate what percent of your total knowledge (now) came from your formal schooling.” Almost all answers are below 50%. The average hovers around 20%, depending on the ages of the participants. Then I ask “Where did the 80% come from?” Their answers reveal three major sources: learning from doing/working, learning from study/reflection and learning from interaction/sharing with others. Continue reading