Hi Valerie, welcome to the club!
This is what I use to show the distinction between information and knowledge. I hope this helps.

I prefer the above operational definitions of “tacit knowledge” and “explicit knowledge” (I shy away from ontological and epistemological definitions because they tend to be too impractical and often deteriorate into useless debates).
Source: Overview Chapter in “Knowledge Management in Asia: Experiences and Lessons”. Tokyo: Asian Productivity Organization, 2008. The e-book is freely downloadable.
Filed under: knowledge management | Tagged: information, knowledge, knowledge management | 3 Comments »