5- A Proposed M&E Framework

Much confusion in the field of KM stems from the use of the very common word “knowledge.” Let us discern how KM gurus use this word, starting with the guru of all management gurus, Peter Drucker: “Knowledge is information that changes something or somebody — either by becoming grounds for action, or by making an [...]

1- KM is Not Enough

A simple exercise useful to introduce KM concepts to a workshop group is to ask each one the question: “What helps you do your job well?” (KM gurus such as Sveiby, Drucker, Nonaka and O’Dell say essentially the same thing: that ”knowledge” is capacity for effective action, including information to support effective action). Each participant is provided with [...]